Update the Cheshire East website
Help your customers by keeping your service information on the website relevant and up to date. When people can easily find what they need and complete tasks online, it reduces unnecessary phone calls and emails.
If you're a page content owner, you must review your page(s) at least every 6 to 12 months. You'll receive an email reminder. When reviewing your page, check:
- all the information is accurate and up to date
- all links work correctly
- any attached documents or forms are still valid
- whether new content is needed to improve the page
If something is missing or needs improving, you can request new content to be added.
How to review your content
When reviewing your page, ask yourself:
- What is the key message or call to action? Supply only the information necessary for the customer to understand and act on that message.
- Is the information required, helpful and correct? Is it up to date?
- Is it already available elsewhere for example on GOV.UK or or from another reputable source, If so, link to it rather than duplicate it.
- What search terms might users type to find this page? (Think keywords.)
- Does the content meet web standards and any documents meet accessibility guidance?
How to submit information
Send your update or request to your service's web editor, if you have one. If not contact the Web team.
Email: webteam@cheshireeast.gov.uk
or via the ICT self service portal.
When submitting your request, include:
- the URL of the page you want to update
- details of any content or documents being replaced
- if there’s a specific time of year you want to review the content for example price changes or meeting schedules, so we can set reminders at the right time