Facilities Management

Facilities Management (part of the Estates service) ensures the Council’s operational estate is safe, compliant and fit for purpose. The team are responsible for a wide range of issues, both within and beyond buildings. The service broadly splits into four sections:

• Hard Facilities Management  – ensure buildings meet statutory regulations, undertake maintenance – revenue and capital; supporting Council in achieving carbon neutral ambition
• Soft Facilities Management – providing support to the Council through building services – such as ensuring sites are open, reception, cleaning, post, print and scanning
• Energy and Carbon Management – helping the Council achieve its ambition of becoming carbon neutral by 2027
• Support – operating the external and internal property helpdesk (for users of our buildings and members of the public), managing the accounts for the operational estate and supporting all Facilities Management  teams in delivering change programmes

Contact details

• In person: Delamere House, Crewe (2nd floor) – although many staff are working remotely; Macclesfield Town Hall, Municipal Buildings
  
• To register an issue with a building or to make a general enquiry you can visit the Property Portal or Phone: x 86888 (internal), 01270 686888 (external) or Email: property@cheshireeast.gov.uk

Our corporate offices are supported by Building Support Officers to ensure their smooth operation. Please log local issues with them, via email:

• BuildingSupportOfficerMTH@cheshireeast.gov.uk

• BuildingSupportOfficerDH@cheshireeast.gov.uk

• BuildingSupportOfficerMB@cheshireeast.gov.uk

Management team members

The Facilities Management team has over 100 staff working to keep the Council’s service delivery buildings open. Its managers are:

Vicki Godfrey - Building Support Manager

Peter Shallcross - Building Services and Compliance Manager

Mahdi Choudhury - Corporate Energy Manager

Claire Foulkes - Business Services Manager