Web standards guide

3. Forms

Forms published on cheshireeast.gov.uk, CEntranet, and on websites of wholly owned companies delivering council services must comply with the digital form body standards.  

Online forms

We use Netcall Liberty for our online forms. See our Digital Customer Service programme for more details. The web team can produce these forms for you, and can work with ICT to integrate the form submissions with other systems in most cases. See request an online form.

Online surveys

We work with Research and Consultation to use Smart Survey for forms which are used to gather opinion, or where you need to analyse and produce reports of the results.

Bespoke form solutions and applications

If you want to publish forms in an alternative package, including forms within online applications, they should comply with the policy and standards above, and the technical standards below:

Technical standards and guidance for forms (MS Word, 208KB) - for 3rd party systems and suppliers. 

Forms in Microsoft Word or Adobe PDF

Forms should be completed online via an electronic form unless a wet ink signature is absolutely required and you have another form of approved ID to compare the signature against.

Creating forms in Microsoft Word or Adobe PDF (MS Word, 44KB).