Housing Options

The Housing Options team is responsible for:

  • Responding to and preventing homelessness
  • Providing a single point of access into general needs supported housing and floating support services
  • Maintaining the housing waiting list and providing access to social housing
  • Managing temporary accommodation at Roe Street and other dispersed properties
  • Contract management of the Housing Related Support programme
  • Supporting people sleeping rough into accommodation
  • Money and welfare advice to prevent homelessness

Contact details

Manager

Housing Options and Homelessness Manager

Housing Options Policy Team

Responsible for the oversight of housing options policies and strategies such as the common Allocations Policy and the Homelessness and Rough Sleeping Strategy and ensuring legal alignment of the service. Conducting reviews, appeals and handling service complaints.

Housing Options Policy Lead

Housing Options Policy Officer

Business Support Officer

Homechoice and Prevention Team

Responsible for the prevention of homelessness, working with households at risk of homelessness and seeing solutions. Also, responsible for the assessment of housing applications for social housing through the Cheshire Homechoice website.

Homechoice and Prevention Team Leader

Senior Homechoice and Prevention Officers

Homechoice and Prevention Officers

Welfare Advice Officer

Casework Support Officer

Homeless Relief Team

Conducting homelessness assessments in accordance with the Homelessness Reduction Act. Providing access to temporary accommodation and developing support and action plans to help homeless people find long term accommodation.

Senior Homeless Relief Officer

Homeless Relief Officers

Casework Support Officer

  • Vacant

Accommodation Contracts Team

Assessing applications for and allocating accommodation based and floating Housing Support Services. Manging the contracts with the support providers to ensure commissioned support services are aligned with the Council’s values.

Housing Contracts Lead

Housing Support Access officer 

Contract Manager

Housing Support Team

Delivering in person one-to-one support for people who are in temporary accommodation, rough sleeping or struggling in long term tenancies. The tenancy support is aimed at settling people into a new tenancy or supporting them to sustain a tenancy that has become unstable. 

Housing Support Team Leader

Senior Rough Sleeping Outreach Officer

Rough Sleeping Outreach Officers

Mental Health reablement worker

Senior Housing Support Officer

Housing Support Officers

Last reviewed: 30 September 2025
Page contact: Nic Abbott