Commercial Services

The Commercial Services team are part of the Regulatory Services and Health Department and are responsible for:

  • Food Safety – risk based inspection of food businesses, food hygiene training, food sampling, food hygiene rating scheme, export health certification and investigation of food complaints, food poisoning outbreaks / infectious disease investigations, advice and enforcement
  • Health and Safety at Work – inspections of businesses, accident investigations, health and safety complaints, advice and enforcement
  • Registration of individuals that undertake skin piercing activities including tattooing, semi-permanent skin colouring, ear / nose and cosmetic piercing, acupuncture, or electrolysis
  • Caravan Site Licensing – issuing caravan site licences for residential and / or holiday use, including Gypsy and Traveller sites, caravan site inspections, and assessment and registration for ‘Fit and Proper Person’

Head of Regulatory Services: Tracey Bettaney

Contact details

Team members

Commercial Services Team Leader

Sarah Sutton

Senior Enforcement Officers

Paula Firth

Katie Pollock

Brioni Turner

Enforcement Officers

Catherine Cooke

Dave Allen

Abigail Hopewell

Natalie O’Meara

Chloe Dove

Technical Officers

Aimee Howarth 

Charlene Badrock

Jilly Blakeley

Michelle Lofthouse

Commercial Services Support

Lucy Hurry

Last reviewed: 13 August 2025
Page contact: Sarah Sutton