Microsoft Teams

Teams is a tool from Microsoft that brings collaboration and communication together in a single place. The capabilities of chat and file management are combined with features found in Outlook and other Microsoft tools to create a single unified experience. You can use Microsoft Teams for:

  • private or group chat (like WhatsApp or Facebook Messenger)
  • audio and video calls
  • meetings
  • collaboration - share and edit documents between participants

Always use Microsoft Teams over programmes such as Zoom, as this is more secure and reliable. 

User guides and support

The Lighthouse has more information on getting the best out of Microsoft Teams.

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Last reviewed: 13 August 2025
Page contact: Suzanne Lodge