Payment methods guide

3. Exception payment requests 

Use the exception payment request form only for an agreed exception. This applies if:

• there's no invoice available due to the nature of the payment
• you can't raise a purchase order
• you can't pay using a purchase card

Each exception payment costs £35.42 per transaction - please consider this before submitting your form to Transactional Services. If you're unsure, contact financebusinesssupport@cheshireeast.gov.uk.

Access the exception payment request form on the Unit 4 support site, under 'resources'. Password is 'Unit4' (this is case sensitive).

Agreed exception payment requests

Below is a list of valid exceptions to the 'No PO No pay' policy:

• Gifts, for example, retirement
• VAT only invoices
• Credit Notes when the PO is finished and there are no other PO’s available for the same supplier from your service to apply it against.
• Reimbursements for children’s travel expenses (Schools)
• Refunds e.g., cancelled events, refunds to the council and where payments have been made in error to us
• Compensation
• Legal including HMRC payments, Land searches and associated court costs (expert fees)
• Grants (where no other payment method is appropriate)
• Salary deduction payments and Non-Payroll Expenses (members, interview, volunteer,clergy, final leaver's payments)
• Childcare vouchers, medicash, cycle to work
• Compromise Agreements
• Members Budgets
• 3rd party legal costs
• Early Years Payments
• Livestock and farm supplies (East)
• Parish Precept Payments individual forms (for the twice-yearly payments, these will go through on the Postback spreadsheet)
• Utility invoices - we have identified that most of these payments can be paid via purchase card or by raising a purchase order

Any requests not listed above can be reviewed by the payments supervisor or team leader and maybe approved for processing at their discretion in exceptional circumstances.