Customer Services team

Customer Service Centres provide customer access to council services via our call centre.

Structure

Customer Service Centres structure (PDF, 120KB) 

Kim Ashmore
Customer Service Manager

Sarah Gravestock
Customer Service Operations Manager 

Stanley Nutbrown
Customer Service Operations Manager

Samantha Oakes
Continuous Improvement Manager

Wendy Ward
Training Officer           

Teams within Customer Services

Last reviewed: 08 October 2025
Page contact: Kim Ashmore